MSR was founded in 1969 on the idea that better, safer, more reliable equipment is the key to unlocking greater adventures. From that notion evolved a pioneering outdoor company whose innovations have revolutionized the way people experience the outdoors worldwide. Today, MSR are a close-knit team still obsessed with designing the most reliable, high-performance gear possible, using our knowledge of engineering and science to find better solutions to the challenges of the mountains.
PLEASE NOTE THAT THIS POLICY ONLY APPLIES TO GARMENTS PURCHASED THROUGH THIS WEBSITE, OUR EBAY STORE AND OUR LISTINGS ON AMAZON.COM.AU.
Sherpa is committed to customer satisfaction. Should you change your mind, not receive the correct product or perhaps ordered the wrong size we will happily exchange or refund your purchase providing:
Please refer to our Returns page for more information.
Standard deliveries within Australia will take 1-4 business days.
Overseas deliveries will take 7-12 days.
All orders are shipped from Dural (NSW, 2158).
Within Australia orders under $75 are charged a flat rate of $10.00 and orders of $75 or more receive FREE shipping. Express Shipping is available within Australia for an additional fee of $15.
Shipping overseas will be charged at cost based of our Australia Post International rates.
We accept payment by PayPal, credit card (Visa, MasterCard & Amex), Google Pay and Apple Pay.