BioLite is on a mission to bring Energy Everywhere™ with revolutionary products that transform the way we Cook, Charge and Light our lives off the grid. Biolite is a team of engineers and designers, operators and analysts, story tellers and evangelists, who believe that advanced technologies, built on sustainable business practices, have the power to change the world. The unique Parallel Innovation business model pairs the needs of families living in energy poverty with the passions of outdoor enthusiasts pushing the boundaries of life outdoors and on the go.
PLEASE NOTE THAT THIS POLICY ONLY APPLIES TO GARMENTS PURCHASED THROUGH THIS WEBSITE, OUR EBAY STORE AND OUR LISTINGS ON AMAZON.COM.AU.
Sherpa is committed to customer satisfaction. Should you change your mind, not receive the correct product or perhaps ordered the wrong size we will happily exchange or refund your purchase providing:
Please refer to our Returns page for more information.
Standard deliveries within Australia will take 1-4 business days.
Overseas deliveries will take 7-12 days.
All orders are shipped from Dural (NSW, 2158).
Within Australia orders under $75 are charged a flat rate of $10.00 and orders of $75 or more receive FREE shipping. Express Shipping is available within Australia for an additional fee of $15.
Shipping overseas will be charged at cost based of our Australia Post International rates.
We accept payment by PayPal, credit card (Visa, MasterCard & Amex), Google Pay and Apple Pay.